Help Center

Guides for every step of the marketplace workflow

Browse practical help for getting started, buying, selling, escrow, payments, and account management on AiSellX.

Start with a category or search for a workflow you want to complete.

Browse Topics

Explore help by category

Each category groups the most common workflows so you can move from overview to action quickly.

Getting Started

Set up your account, learn the product structure, and understand the first key workflows.

Buying Projects

Learn how to discover listings, evaluate opportunities, and move through the acquisition process.

Selling Projects

Prepare your listing, improve presentation quality, and handle buyer communication with more confidence.

Escrow & Handover

Understand transfer steps, payment hold logic, dispute handling, and safer asset delivery practices.

Payments & Billing

Review payment methods, fees, withdrawals, invoices, and billing expectations on the platform.

Account & Membership

Manage plans, security settings, profile information, and account-level preferences.

FAQ

Common support questions

Do I need to read every help article before using the marketplace?

No. Most users only need the category that matches their current workflow, such as listing a project, evaluating a deal, or understanding transfer steps.

Which category should I start with if I am new?

Start with Getting Started. It covers account setup, profile completion, platform layout, and the basics that make later workflows easier.

Are these articles written for buyers and sellers?

Yes. The help center covers both sides of the marketplace and highlights what each side should prepare before moving to the next step.

What if my question is specific to an active transaction?

For active deals, direct support is usually better than general documentation because the team can look at the transaction context with you.

Will these guides replace legal or tax advice?

No. The help center explains product and workflow expectations, but it does not replace professional legal, tax, or regulatory advice.

Can I share help articles with teammates?

Yes. Each article has a stable URL, so you can send it to teammates who need the same workflow context.

Still need direct help?

If you have a deal-specific question or need help inside an active workflow, contact the team directly.

    Help Center | AiSellX